Customer Service Knowledge Base

On these pages you’ll find answers to the most frequently asked questions about Housing Authority programs and activities. You can read the questions online or download a printer-friendly version. If you don’t find the answer to your questions in the following sections, send us a message using thContact Us form. To help us best serve our families and vendors, please search the Customer Service Knowledge Base and allow us two business days to respond to inquires sent through the Contact Us form.  

Contact us with any questions, comments, or information you may need. All housing authority offices are open from 8:00 A.M. to 4:30 P.M. Monday through Thursday. We are closed Fridays and on federal holidays. See agency calendar for planned closures. Your inquiry will receive a response within two business days.

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3133 Estudillo Street
Martinez, CA 94553
(925) 957-8001


2870 Howe Rd.
Martinez, CA 94553
(925) 957-7001

Servicing Richmond clients only
2324 College Ave.
San Pablo, CA 94806
(925) 957-8007


Martinez Office (925) 957-8004
(covering Alhambra Terrace and Hacienda Housing developments)
3133 Estudillo Street, Martinez.
Monday and Wednesday 8:00am-4:30pm

Oakley Office (925) 957-8005
(covering Casa De Manana, Los Arboles, Los Nogales and Casa Serena Housing developments)
900a Rosemary Lane, Oakley
Monday – Thursday 8:00am – 4:30pm

Pittsburg Office (925) 957-8006
(covering El Pueblo, Bridgemont and Elderwinds Housing developments)
875 El Pueblo Avenue
Pittsburg, CA 94565
Monday – Thursday 8:00am – 4:30pm

Rodeo Office (925) 957-8008
(covering Bayo Vista Housing development)
2 California Street
Rodeo, CA 94572
Monday – Thursday 8:00am – 4:30pm

San Pablo Office (925) 957-8004
(covering Kidd Manor and Vista Del Camino Housing developments)
100 Austin Ct.
San Pablo, CA 94806
Tuesday and Thursday 8:00am – 4:30pm

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